PROSOCO Privacy Notice 

Last Updated: June 2019 

 

Our Commitment to Privacy 

Your privacy is very important to us. To best protect your privacy, we provide this notice to explain our online information practices and present the choices available to you about the way your information is collected and used.  

 

Information Collection, Use, and Sharing  

When you visit the site, we automatically collect certain information about your device― including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site. We refer to this automatically-collected information as “Device Information." 

We collect Device Information using the following technologies:  

  • “Log files” track actions occurring on the site, and collect data―including your IP address, browser type, Internet service provider, referral/exit pages, and date/time stamps.  
  • “Tags” and “pixels” are electronic files specifically used to record information about how you browse the site.  

We use the Device Information (e.g. IP address, ISP) that we collect to screen for potential risk and fraud, and (more generally) to improve and optimize our site (for example, by generating analytics about how our customers browse and interact with the site; and, to assess the success of our marketing and advertising campaigns). 

We share your Personal Information with third parties to accomplish the objectives described above. We use Google Analytics to help us understand how our customers use the site (you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/). You have the option to opt out of Google Analytics (here: https://tools.google.com/dlpage/gaoptout). 

 

We may also share your Personal Information in order to: (1) comply with applicable laws and regulations; (2) respond to a subpoena, search warrant, or other lawful request for information we receive; or, (3) otherwise protect our rights. 

 

PROSOCO operates as the exclusive owner and controller of all data collected through its website.  As noted above, some third parties will assist us in the processing of data, in order to accomplish goals and objectives set forth above, as well as to abide by federal, state, and local law and regulation. PROSOCO will only have access to (and/or collect) personal data that you share with us. As such, PROSOCO will not share your personal data with any third party, except as explicitly noted above, other than as necessary to fulfill your request, e.g. to ship an order through a distributor. 

 

PROSOCO respects our partners’ right to consent to be solicited for business. Therefore, we will operate online utilizing an OPT-IN format―information regarding new products; news about the goings-on at the company; and, updates to existing product lines will only be sent to our visitors who request that we do so. Future changes to our online privacy policy will be noticed on the main landing page of the PROSOCO website. 
 

Do Not Track 

Please note that we do not alter our site’s data collection and use practices when we see a Do Not Track signal from your browser.  

 

Your Access to (and Control Over) Information  

You may opt out of any future contacts from us at any time. Further, you can accomplish any of the following by contacting us via email or phone: 

  • Determine what data we have collected, and currently retain, about you, if any 
  • Request to edit and/or correct such data 
  • Request that any/all such data be deleted 
  • Express any concern you have about our use of your data. 

Security  

We take the protection your information seriously. Any and all information that you share with us is protected both online and offline. 

Sensitive information collected online is encrypted and transmitted to us in a secure manner. You can verify this by the presence of the lock icon in the address bar, and "https://" at the beginning of the address of the Web page. 

 

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (like accounting and customer care) are granted access to personally identifiable information. Further, the computers and servers in which we store personally identifiable information are kept in a secure environment. 

 

Cookies 

A cookie (sometimes also referred to as a browser cookie, HTTP cookie, Internet cookie or Web cookie) is a small file sent from a Web server to your computer whenever you visit a website. If you return to the website later, your Web browser sends the small file to the server to notify the website of any previous activity you engaged in on the site. Once you return to a website, the server can retrieve the cookie file from local computer to assist in expediting certain functions such as logging in and retrieving account or user data. 

We may use “cookies,” “web beacons,” and other similar technologies to collect information in connection with PROSOCO and our advertisements. We use cookies to track the effectiveness of our marketing and advertising campaigns.  

 

Most browsers accept cookies automatically. You may be able to set your browser to reject and/or delete cookies. For instructions, check your browser’s technical information. However, if you reject or delete cookies then this may disable or interfere with features of the PROSOCO or other websites you visit. We recommend that you leave cookies “turned on” so we can offer you a better experience on our site. 

 

Interest-based Advertising

We may work with third-party advertising companies that collect and use information about your online activities across sites over time, in order to deliver more relevant advertising when you are using the PROSOCO website and elsewhere on the Internet. This practice is known as interest-based advertising. You may visit www.aboutads.info to learn more and to opt out of this type of advertising by companies participating in the Digital Advertising Alliance self-regulatory program.  

Links  

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information. 

 

Surveys & Contests  

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate (and, therefore, disclose this information). Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. 

 

Users Covered by GDPR 

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us for assistance. 

GDPR-covered users or visitors may receive support from PROSOCO for the following: 

  • Requests that collected personal data be deleted (right to be forgotten) 
  • Requests to access and edit your personal data 
  • Support with respect to the portability of your personal data 

For other GDPR-related requests and inquiries, please email privacy@prosoco.com. 

 

Changes 

We may update this privacy policy from time to time in order to reflect changes to our privacy practices, or for other operational, legal or regulatory reasons.  

 

Contact Us 

Should you have questions or concerns regarding our privacy policy, or the use of your information, please contact us at privacy@prosoco.com, or by calling 1-800-255-4255.